Inform Restaurants If You Can’t Keep A Reservation


Bars and restaurants in Montreal are slowly getting back to business after the long pandemic-induced close down. It’s not a matter of lifting all restrictions, but enough that indoor eating can resume.

Sadly many restaurants couldn’t hang on until things started to reopen and have gone under. Even those establishments that have managed to survive COVID19 are not home free. A significant shortage of experienced staff is making reopening all the more difficult. Many restaurant staff, when faced with the loss of work due to closures, found other employment that they are not willing to give up.

It’s been a tough time; take a moment to let restaurants know if you can’t keep a reservation.

One of the other hindrances to reopening restaurants is no-shows. Part of the COVID19 reopening requires restaurants to insist on reservations. When a restaurant owner looks at his or her list of reservations for an evening, they can adjust staffing as required. However, when people who have made a reservation, but then don’t show up, the cost is borne by the restaurant.

In a former career, part of the service offered by our company involved luncheon meetings. Over the course of a decade or so, I probably made close to a thousand restaurant reservations at establishments right across Canada. It was not uncommon for these plans to be changed or cancelled.

I can’t think of one time when the person did not make a point of thanking me for letting them know.

I made a point of always contacting the restaurant to let them know that the reservation had to be cancelled. In addition, I can’t think of one time when the person did not make a point of thanking me for letting them know.

It’s been a tough time; take a moment to let restaurants know if you can’t keep a reservation.

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