If you read this blog regularly you know that I have had my share of supermarket incidents including the BBQ chicken knock down. I am quick to criticise so it behooves me to be equally prompt in praising those who do the correct thing. Yesterday I witnessed an exceptional display of the proper enforcement of supermarket regulations.
On the way home yesterday I stopped by the same supermarket that has been the bane of my shopping experiences. I had four items. I also had to have lottery tickets validated which ruled out all but the customer service cash as this store does not allow cashiers at other check-outs to process tickets.
At the eight or fewer items service cash the scene was: one woman was finishing the payment process; next was a woman with at least 15 items in her cart; then a woman with just one product and me. There were people behind me but they did not factor into the incident.
As the first woman was completing her transaction and moving off, the next in line began placing her items on the conveyor belt. The one-item woman in front of me caught my eye and drew my attention to the number of products in the cart. I shrugged and chose not to get involved, lest I really make a name for myself in this store.
The lady put exactly eight items on the counter, placed an order separator and proceeded to put more items. Here’s the good part; when the cashier finished with the paying customer, turned and saw how many items were there she pointed out that it was eight or less at this cash. The woman, evidently ready for this said I am shopping for two people. The cashier, God bless her, stood her ground and told the woman she could not do that unless the other person was with her.
Annoyed, the woman left her items on the counter and said, are you going to make me take them off and go to another line? Yes ma’am, said the cashier. Sure enough, the woman swept her items back into her cart and made off for the end of another line, but not before glaring at me for some reason (has my reputation grown to that size?). I merely shrugged but could not contain myself entirely, saying nice try. She mumbled something about it not being a try but an honest attempt. As many kids say these days, whatever.
Don’t get me wrong, I’m not an ogre; 9 or ten items at the eight or less cash is no big deal. But the deliberate attempt to skip the line was too much. I thanked the cashier for imposing the rules and thereby ensuring the smooth flow of the express cash.